{"id":27821,"date":"2024-08-26T13:07:20","date_gmt":"2024-08-26T13:07:20","guid":{"rendered":"https:\/\/joule.keydesign.xyz\/ai-business-assistant\/?page_id=9"},"modified":"2026-01-20T23:15:45","modified_gmt":"2026-01-20T22:15:45","slug":"home","status":"publish","type":"page","link":"https:\/\/wolkenbach.at\/en\/","title":{"rendered":"Home"},"content":{"rendered":"
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IT that works<\/h1><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n \t\t\t\n\t\t\t\tsimply\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\tmanaged<\/b>\n\t\t\t\t\t\t\t\t\t\tstable<\/b>\n\t\t\t\t\t\t\t\t\t\tsafe<\/b>\n\t\t\t\t\t\t\t\t\t\toptimised<\/b>\n\t\t\t\t\t\t\t\t\t\tmodern<\/b>\n\t\t\t\t\t\t\t\t\t\tfast<\/b>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t <\/h1>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\tSolutions\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\tOur offer<\/i>\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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We analyse your current IT, identify potential for optimisation and provide you with a customised offer - free of charge and without obligation<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t

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Immediate help in an IT emergency<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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24\/7<\/span><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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we are always ready for action<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tWe take over the complete operation of your IT systems\n\t\t\t\t\t<\/h6>

Everything your IT needs - fully supported<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\u2601\ufe0f Own Azure infrastructure\n\t\t\t\t\t<\/h6>

We operate our own Azure server environment and provide secure, scalable client solutions for companies of all sizes.<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\ud83d\udd10 Security & data backup\n\t\t\t\t\t<\/h6>

State-of-the-art security standards, regular backups and end-to-end protection of your company data - GDPR-compliant and reliable.<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\ud83d\udc68\u200d\ud83d\udcbb Complete administration\n\t\t\t\t\t<\/h6>

From account creation, maintenance and updates to system monitoring - we take care of the entire operation.<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\ud83c\udfa7 Personal IT support\n\t\t\t\t\t<\/h6>

Direct support, fast response times and professional problem solving - by phone, ticket or e-mail.<\/h4><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tA secure IT infrastructure in just a few steps\n\t\t\t\t\t<\/h6>

How IT works?<\/h2>\t\t\t\t
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Your outsourced IT works so simply<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Analysis & planning<\/h3>\t\t\t\t
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We analyse your requirements and plan the optimum Azure environment for your company or your clients.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Setup & Migration<\/h3>\t\t\t\t
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Servers, user accounts, security concepts and backups are set up - in a clean, structured and fully documented manner.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Ongoing operation<\/h3>\t\t\t\t
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We take care of maintenance, updates, IT security and support - while you concentrate on your day-to-day business.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Transparency & reporting<\/h3>\t\t\t\t
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Our ticket system provides you with meaningful statistics on calls, the most frequent problems and response and resolution times.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Focus on your core business - we focus on your IT<\/h2>\t\t\t\t
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A modern IT infrastructure should not be a risk. With our managed service approach, we assume complete responsibility for the operation, security and support of your systems.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Maximum security <\/h5>\n \t\t \t

Your data is protected by state-of-the-art security standards and GDPR-compliant backups<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n Round-the-clock operation <\/h5>\n \t\t \t

We monitor your systems 24\/7 and ensure maximum availability.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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User administration, updates and maintenance - all from a single source.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Your IT grows with your company - resources can be customised at any time.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Quick help with problems - by phone, ticket or e-mail.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Statistics on calls, problems and resolution times available at any time.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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No internal IT tasks - your team can concentrate on the core business.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Recognise and rectify problems before they disrupt your operations.<\/p>\n <\/div>\n \n \n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tYour advantages at a glance\n\t\t\t\t\t<\/h6>

Why your IT in the cloud is the better choice<\/h2>\t\t\t\t
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Migrating your IT from the classic on-premise server to the cloud brings measurable benefits<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Work when and where you want<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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In the past, companies had to set up, manage and maintain their servers in the office - which meant that everything was tied to a fixed location. With the cloud, you can work from anywhere - in the office, at home or on the move - without complicated technology or constant IT intervention.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Growth without hurdles<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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As your company grows, your cloud systems simply grow with it. No new servers, no additional rooms, no additional effort. Local servers quickly reach their limits and cause unnecessary costs.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Data stored securely<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Cloud providers store your data multiple times and protect it professionally. If a device fails or there is a power outage, your data is still safe. With office servers, a hardware problem can lead to data loss.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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More environmentally friendly and efficient<\/h3><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t
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Cloud data centres are energy-efficient and make optimum use of modern hardware. Office servers consume a lot of electricity, generate heat and require cooling - a hidden cost and environmental factor<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tFAQS\n\t\t\t\t\t<\/h6>

Frequently asked questions about our IT solution<\/h2>\t\t\t\t
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Everything important at a glance<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n \n \n What exactly does your service do?<\/span>\n\n \n
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We operate and manage your Azure tenant environment, servers, security concepts, backups and user accounts<\/strong> completely remotely. You don't have to worry about anything and can concentrate on your core business.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Do I have to have my own IT staff?<\/span>\n\n \n
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No. For the management of your Cloud environment, servers, user accounts and security measures<\/strong> no internal IT team is required. We take care of everything remotely. For hardware problems on site (e.g. printers, PCs), our Partner technicians quickly deployed<\/strong> become.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What happens in the event of hardware problems such as printers or PCs?<\/span>\n\n \n
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We do not offer on-site support ourselves, but via our Partners can send technicians directly to you<\/strong>, to rectify faults quickly.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Can I manage my work devices (PCs, laptops, smartphones) centrally?<\/span>\n\n \n
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Yes, with our Client management and MDM solutions<\/strong> we control devices centrally: updates, security guidelines, remote maintenance and separation of work and private profiles - all without on-site deployment.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n What happens if a device is stolen or lost?<\/span>\n\n \n
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With our MDM solutions<\/strong> devices can be remotely locked, deleted or backed up. This means that company data remains protected even if it is lost.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n How are new devices set up in my company?<\/span>\n\n \n
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With our Autopilot or automatic set-up functions<\/strong> new devices can be integrated directly into your company system. After the initial setup, all devices are automatically prepared:<\/p>